Saturday, 31 March 2012

News about postage & packaging

As you may be aware from recent news reports, Royal Mail is increasing prices significantly this year and changes for business users will apply from Monday 2 April 2012.

As far as Foil Play is concerned, this means that there is good news and bad news. The good news is that p&p will still be free for most orders, however the bad news is that I will be raising the level where free p&p applies to orders over £10 from tomorrow. Orders under £10 are still of course very welcome, but a p&p charge of £1.50 will apply to those orders.

I've held the free p&p level on the website at £5.00 for six years now. However, rising actual postage costs over the years, and the particularly large increases planned for this year mean that I simply won't be able to absorb those charges (and of course packaging costs) any more for the smaller orders. So I'm very sorry to make this change, particularly in these hard times, but I hope you will understand the reasons why, the decision wasn't taken lightly.

I know how important it is for us crafters to get our crafting stash as quickly as possible, and the vast majority of orders will still be despatched by 1st class mail. However, the Royal Mail changes will particularly affect the price of sending heavier / bulkier orders. These have to go as packets rather than large letters and are considerably more expensive, I will be sending some of these (particularly for lower order values) via 2nd class in future due to the cost difference.