Update on Royal Mail industrial action

Royal Mail staff are continuing to take industrial action in areas of the UK during October 2009, with national strikes to be held on 22 and 23 October 2009, and more apparently to be held between 29 to 31 October. This may delay receipt of posted payments and delivery of your order both on actual strike days and afterwards (due to the backlog of mail).

More information about the strike action and its likely impact is available on the Royal Mail website here. Foil Play remains open for business during the strikes and orders will be processed and posted as quickly as possible.

Orders will not be posted on strike days or immediately beforehand (unless upgraded to Special Delivery), in order to minimise the risk of them being caught up in mail backlogs resulting from the strikes.

Foil Play apologises for any delays in receipt of your purchases and the inconvenience caused by this continued industrial action.

If you need your order urgently, you may wish to consider purchasing a Special Delivery shipping upgrade. Whilst normal delivery guarantees may be suspended during strike action, Special Delivery items will be prioritised by Royal Mail. Foil Play is offering upgrades to Special Delivery for half price if your order is over £50 and free if your order is over £100.

As another alternative, Foil Play is also offering the option of purchasing an upgrade to Courier delivery for £3.99, offered at half price if your order is over £50 and free if your order is over £100.

Update on Royal Mail industrial action

Royal Mail staff are continuing to take industrial action in areas of the UK during September 2009. This may delay receipt of posted payments and delivery of your order both on actual strike days and afterwards (due to the backlog of post).

More information about the strike action and its likely impact is available on the Royal Mail website here. Foil Play remains open for business during the strikes, and will continue to promptly despatch your orders daily.

Foil Play apologises for the any delays in receipt of your purchases or inconvenience caused by this industrial action.

If your order is needed urgently, you may wish to consider purchasing a Special Delivery shipping upgrade, as Special Delivery is being prioritised by Royal Mail.

Foil Play is also now offering the option of purchasing an upgrade to Courier delivery, offered at half price if your order is over £50 and free if your order is over £100.

Update on Royal Mail Strike action

Royal Mail strike action has now been suspended, whilst negotiations continue over a possible settlement.

Whilst there seems to be little disruption to mail posted within the last few days, Royal Mail is continuing to work on clearing the backlog of mail caused by the strike. Mail posted between 3 - 12 October seems to be the most likely to be delayed.

I do appreciate how frustrating it can be when your purchases are delayed by Royal Mail :-( Thank you to all customers of Foil Play for being so patient and understanding during this difficult time!

Royal Mail strike action - serious disruption ahead

Royal Mail workers have announced further strike action, to take place between lunchtime on Thursday 4th October to the early hours of Wednesday 10th October. This will be followed by an unspecified programme of weekly strikes.

Royal Mail advises that customers should expect severe disruption to all postal services during the strikes and for a significant period afterwards.

Further information is available on the Royal Mail website

Here at Foil Play I will post orders as promptly as I can, and (as ever) keep buyers informed on the status of their orders, however I'm afraid I will not be able to despatch items on strike days.